DELL MOCZUL MOUSE DRIVER DOWNLOAD

Most systems we deploy don’t have mousepads, and instead run on the bare desk. As of late September I have finally reached someone at Dell above level 1, and am in the process of diagnosing the issue. The best part in all this is that the mouse also affects non-Dell systems. I never tested system sleep, but I’m sure they would also bring a system out of sleep. All the panels should have gone to sleep after 45 minutes, but instead only one did. It may not be a safety issue, but certainly affects the systems ability to reach sleep consistently which causes higher power consumption and will reduce the life of panels that can’t reach sleep mode. I had a theory that the MOCZUL was incorrectly detecting movement, and by turning up the DPI setting button on the top of the mouse to its highest value, it would amplify this effect.

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Most systems we deploy don’t have mousepads, and instead run on the bare desk. I had a theory that the MOCZUL was incorrectly detecting movement, and by turning up the DPI setting button on the top of the mouse to its highest value, it would amplify this effect.

It also caused the same issue on the Lenovo system. I attempted to get this issue raised to Dell through our reps, deell this also failed. Combining the high-sensitivity movement mode 4-LED with a mousepad produced much more than the normal amount of packets for Wireshark to capture.

Dell MOCZUL mouse issue

Sometimes they are enough ddll stop sleep, or screen saver. After the systems had sat idle for a few hours I noticed that only about half the panels were sleeping, where instead all should be. I spent hours checking Windows settings, BIOS settings, trying fixes found on the internet, but the issue persisted.

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The best part in all this is that the mouse also affects non-Dell systems. Omuse is truly fascinating watching a room of 20 systems where the panels are randomly changing states, intermittently coming out of screen saver to the login window, or panels going to sleep only to wake up again, never going into screen saver or never reaching sleep.

All the panels should have gone to sleep after 45 minutes, but instead only one did. And some would come out of screen saver or sleep back to the login screen. One of the last tests I did was also the most telling. I then let the systems go idle and watched them for minutes.

So this issue is not related to drivers, BIOS revisions, or even limited to a few system models, it is definitely a mouse hardware issue. I contacted Dell first-level support through Chat, but this didn’t go very far. In our training labs all the mice are on mousepads, but I’ve been testing on an mouxe mat when on my bench.

Dell 6-button Silver USB Laser Optical Mouse MOCZUL – 1khd8

Still no resolution, so I install the Lenovo mice and move on. Fast-forward a few months to April A WireShark capture with the USB plugin showed intermittent moczil being received from the mouse when they were sitting idle.

What seems fell be happening is the packets that are being sent from the mouse don’t always push the panel out of sleep mode or out of screen saver, but instead seem to reset the internal timer for activating panel sleep. The original Lenovo mice never had this problem.

This test proved my theory! Since I never found a resolution, I simply pulled all the Dell mice and replaced dwll with the old Lenovo mice, and the panels slept fine. I take these into the lab and they all cause the sleep problem, so this issue affects the whole model line, at least 16 months.

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Dell Silver USB Laser Optical Mouse MOCZUL

As of late September I have finally reached someone at Dell above level 1, and am in the process of diagnosing the issue. I have put up this page in the hopes of helping anyone else that has seen weird sleep issues when a Dell MOCZUL model mouse is mose to your system.

The problem was finally isolated to the mouse I never tested system sleep, but I’m sure they would also bring a system out of sleep.

Putting the mouse on a rough nylon mousepad really brings out the issue. Fast-forward now to Septemberand this issue delp still gnawing at me.

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These systems are set to “high performance”, no system sleep, panels set to sleep after 45 delo, and the “. Most systems only went into screen saver, and the two panels that did sleep eventually woke up back to the login window. I am determined to get this brought up to Dell’s attention, hopefully second level or higher. Now I have about 5 different production dates to test. I saw about packets in about 2 hours, compared to about 60 packets in 6 hours on the same mousepad but running in normal sensitivity mode 1-LED.

It mohse not be a safety issue, but certainly affects the systems ability to reach sleep consistently which causes higher power consumption and will delo the life of panels that can’t reach sleep mode.